To secure your appointment a non-refundable deposit will be required at the time of booking.

Please give at least 24 hours notice should you wish to cancel an appointment as a courtesy to both our therapists and other clients. Giving this notice will enable us to reschedule your treatment to a more convenient time. Failure to give at least 24hrs notice will result in forfeiture of your deposit or 50% of the value of your gift voucher.

We do not charge missed appointments at the full rate because we do not keep any card details once you have paid your deposit. Clients who have previously missed 2 or more appointments will be asked to pay in full when booking for a treatment.

Please note that deposits are non-refundable. Please note that we do not give refunds on any products or purchases.